Shipping policy

Shipping Times
We strive to process and dispatch all orders as quickly as possible. Our standard processing time for suitcases is 1–3 business days from the time your order is placed. During periods of high demand, such as sales or holidays, processing times may be extended to up to 7 business days. Once your order has been shipped, the estimated delivery time is typically 3–7 business days, depending on your location and the selected shipping method.

Shipping Costs
We offer free standard shipping on all orders within Europe. In addition, you can choose between standard and express shipping options if you prefer faster delivery, which may include an additional fee. Available shipping methods and costs will be clearly displayed at checkout.

Tracking
As soon as your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to follow your package every step of the way.

We aim to deliver your order as quickly and safely as possible. If you have any questions regarding shipping or delivery, please feel free to contact us at contact@eugenevoyage.com