Aluminum suitcases are more durable, impact-resistant, and stylish compared to fabric or polycarbonate options. They provide better security and longevity, making them ideal for frequent travelers.

Our aluminum suitcases are water-resistant, meaning they can handle light rain and splashes. However, they are not fully waterproof and should not be submerged in water.

Yes, all our aluminum suitcases come with a 12-month warranty covering manufacturing defects and material issues. Please refer to our 'Warranty Policy' for details.

We offer small carry-on for cabin and large checked-in sizes. Please check the product description for specific dimensions and weight.

Yes, all our suitcases come with TSA-approved combination locks for enhanced security during travel.

Aluminum suitcases are slightly heavier than plastic or fabric alternatives due to their sturdy construction. However, we design them to be as lightweight as possible while maintaining durability.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your delivery status.

We accept major credit/debit cards, and other secure payment options. Please check our Payment Information page for details.

We offer a 30-day return policy for unused products in their original packaging. For more details, visit our 'Returns & Exchanges' page.

To start a return or exchange, contact our customer service team with your order details. They will guide you through the process.

If your suitcase arrives damaged, please contact us within 365 days with photos of the issue, and we will assist you with a replacement or refund.

You can reach us via email at contact@eugenevoyage.com, phone at +45 42 36 49 45, or through our Contact page.

Wipe your suitcase with a soft cloth and mild soap. Avoid using abrasive cleaners to maintain the finish.